Hours calculation vs.work: We have different packages based on different goals and requirements. So if you buy any package, the hours will be allocated to your virtual assistant and he will keep the track record of all the used hours with the task details where those hours being spent.
On the final submission of the report, the updated sheet of the tasks and consumed hours is sent. So neither you are over charged nor you have to pay work lazy hours, you are just paid for the worked hours.
Use of remaining hours:Sometimes when you buy bigger packages, our hours keep rolling out in the next months. We value your invested money; your hours are rolled over in the coming month so that you can use them later on when you need them.